Conditions of Enrolment

Conditions of Enrolment
This form sets out the terms and conditions of the student’s enrolment
in the Wendy’s Music program and the use of the Wendy’s Music teaching materials (together referred to as the Wendy’s Music Program). By signing this document, you agree to be bound by these terms and conditions.

Wendy’s Music School Locations
The Wendy’s Music School that you are attending is operated by Wendy’s Music Franchising Pty Ltd or under franchise from WMF Pty Ltd. If run by a Franchisee, it is an independent business operator and is responsible for providing the lessons to you as an agent for Wendy’s Music. If you have any concerns or complaints about the services provided by the franchisee, please direct these to the operator of the Wendy’s Music School in the first instance, or call 0418 394 556 to contact Wendy’s Music directly.

Lessons
The lesson materials are designed by Wendy’s Music to enable each
student to develop skill on a selected musical instrument and musicianship skills. Wendy’s Music and the Franchisee provide the lessons on the understanding that you are aware of the work to be done at home that is required from the lessons and that you will do your best to do the suggested work or if for a child, you will help your child to do the work and ensure that all suggested work is done. Lessons are planned on the understanding that attendance is regular and punctual.

The Wendy’s Music Program is designed to assist in developing the student’s ability. Wendy’s Music does not however, represent or warrant the success of the student’s progress while being enrolled or using the Wendy’s Music Program. Each student responds differently to the Wendy’s Music Program and you agree and acknowledge that the student’s ability may not improve or may not improve in the manner
that you anticipate. You agree to release Wendy’s Music from all liability
(including liability for negligence) for any loss or damages (including direct, indirect, special or consequential loss) arising out of or connected with the student’s enrolment and use of the Wendy’s Music Program.
To the extent permitted by law, our liability to you arising under or in connection with the provision of the tuition services detailed in this enrolment form, are limited to supply of the tuition services again or the payment of the cost of having the services supplied again.

Personal Information
The information in this form is collected so that Wendy’s Music and its franchisees can provide professional music teaching services for you. This information is only available to Wendy’s Music, the franchisee and the staff at the relevant Wendy’s Music School. Personal information will be dealt with in accordance with the Wendy’s Music privacy policy
which is available at
http://www.wendysmusic.com.au/wendys-music- lessons/policies/

Intellectual Property
The owner of the intellectual property in the Wendy’s Music Program is Wendy’s Music Pty Ltd. You agree that you will not infringe Wendy’s Music intellectual property (including its trademarks and copyright) in the Wendy’s Music Program and will not reproduce, modify, copy, adapt, sell, publish, distribute or communicate any part of the Wendy’s Music Program or any information contained in it or otherwise use it in
a way which will infringe Wendy’s Music’s intellectual property or other
property rights, except as permitted by statute. We may terminate these terms and conditions, and the provision of the tuition services, immediately if we become aware that you have breached this condition.

Photo and Video Authority
By signing this authority you agree to allow Wendy’s Music to take and
use photos and /or videos and other recordings of students during lessons, performances or other events for marketing and training purposes without laying claims to royalties or rights.
Written reports
Written reports and statutory declarations (regarding student
attendance, performance, level) are available upon request. When requesting a report, please provide us with information on the purpose of the report, the intended recipient and the date required and give 7 + days notice: Cost $40

Fees
The fees payable for Wendy’s Music courses are detailed on this form. The fees are payable directly to Wendy’s Music Franchising irrespective of whether you attend all of the lessons or not. Fees are paid on a weekly basis for weekly lessons or on account for corporate customers. Fees may be subject to change upon 30 days notice.

Accounts in arrears
If an account is in arrears, lessons may be suspended until the account is
brought back up to date.

Payment methods accepted
Our preferred payment methods are direct debit from either credit card (M/C & Visa) or bank account. If a credit card or direct debit payment is unable to be processed, 2 further attempts will be automatically tried over the following 4 work days and you will be emailed regarding this. Please note your account may be charged with any costs associated with dishonoured payments.

Missed lessons
Lessons are booked as a weekly commitment. Tuition Fees are payable whether you attend or not. If your booking is for an individual lesson and you advise us 24 hours in advance of your inability to attend a lesson,
the lesson will be “deferred”. “Deferred” lessons should be Rescheduled
and taken within 1 week of the missed lesson and cannot be carried
across school terms.
Students must be prepared to attend a makeup lessons at the
convenience of the teacher and the relevant Wendy’s Music School. Please note that due to demand at various times, available times to take a “deferred” lesson can be extremely limited.
It is the student’s responsibility to ensure a makeup lesson is arranged, although Wendy’s Music staff will monitor makeup lessons.

A maximum of 3 lessons can be “deferred” in any school term.

Makeup lessons cannot be guaranteed and will not be credited or refunded.

Missed lessons for Shared or Group Classes
Makeup lessons cannot be offered for shared or group classes.

Withdrawal
Two weeks notice (14 days) is required if discontinuing tuition when
enrolled for individual classes. When enrolled for shared or group classes, please be aware that your enrolment is always for a full term i.e. you cannot withdraw during a term due to the disruption to the class.
Please advise of your desire to withdraw in writing preferably via email
giving your reason and date to withdraw.

Refunds
Wendy’s Music will provide a refund if requested in writing to the
relevant school at its discretion and for exceptional circumstances only.

Receipts
Receipts are issued via email upon confirmation of payment.

Amendment

We may amend these terms and conditions at any time upon 30 days’ prior notice to you. You may terminate these terms and conditions if you are not satisfied with the changes to the terms and conditions following the amendment.